Gaming should be a source of fun, not a burden. 9db believes every player deserves the tools and opportunity to play responsibly — so the experience stays enjoyable.
9db provides a range of practical tools to help ensure every player enjoys a safe and enjoyable gaming experience.
You can set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded, keeping your budget protected.
Decide in advance how long you will play each day. When the time is up, 9db will automatically send you an alert and, if needed, end your session.
If you need a short break, you can activate a cooling-off period ranging from 24 hours to 6 weeks. During this time, you will not be able to log in to your account.
For a long-term break, activate self-exclusion for anywhere between 6 months and 5 years. Your account will be fully inactive for the entire duration.
Set the maximum amount in BDT you are willing to lose daily or weekly. Once the limit is reached, 9db will automatically stop any further betting.
Whenever you need help, the 9db support team is here for you. We can also connect you with professional counselling services.
Online gaming has become a popular form of entertainment for many people. But like any leisure activity, moderation matters. On 9db, responsible gaming is not just a policy — it is a core part of who we are.
Responsible gaming means treating gaming as a source of enjoyment, and ensuring it never has a negative impact on your family life, financial wellbeing, or mental health. 9db believes that when every player games with awareness, it will always be a rewarding experience.
Online gaming is growing fast in Bangladesh. From young adults to the middle-aged, many people are now playing regularly — depositing easily via bKash or Nagad. That convenience makes it all the more important to build responsible gaming habits.
Gaming should be entertainment — not a source of income. There is no guarantee of winning any bet. Only wager what you can afford to lose.
At 9db, we work on multiple levels to ensure responsible gaming — from technical tools to direct support. Our goal is to keep your gaming experience positive at all times.
Problem gaming often develops gradually. If you notice any of the following signs, you may need support:
If you notice two or more of these signs in yourself, contact the 9db support team immediately or activate self-exclusion.
Ask yourself the following questions honestly — this is only for you:
Have you ever spent beyond your set budget and regretted it afterwards?
Has gaming ever caused tension in your relationships with family or friends due to time or money lost?
Have you ever neglected other responsibilities because of gaming?
Have you ever felt that gaming is the only way to relieve your stress?
Have you ever told yourself "just one more time" but kept going anyway?
If you answer "Yes" to more than 2 questions, it may be time to reassess your gaming habits. The 9db support team is ready to help.
Decide how much you are willing to spend before you start playing, and never go beyond that limit.
Decide how long you will play each day. Set a timer and stop when it goes off.
Think of gaming as entertainment, not a way to earn money. Any losses are simply the cost of that entertainment.
Do not bet more out of frustration or anger after a loss. Take a break instead.
Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
Gaming can never replace family responsibilities. Make time for quality moments with the people who matter.
Avoid gaming right before bed. It reduces sleep quality and can reinforce addictive patterns.
Never game with borrowed money or by dipping into your savings. Only use funds you can afford to lose.
Let a family member or friend know about your gaming habits. Having someone to answer to makes it easier to stay in control.
Make active use of 9db's deposit limits, time limits, and self-exclusion tools.
Using the responsible gaming tools on 9db is simple. Just follow the steps below:
Log in to your 9db account and go to Profile Settings.
Go to Settings and look for the "Responsible Gaming" section.
Set deposit limits, loss limits, or session time limits.
Confirm your limits. Changes will take effect immediately.
Activate self-exclusion when you need an extended break.
Whatever the issue, the 9db support team is available around the clock to assist you.
If gaming is starting to feel like a problem, use the options below:
9db strictly prohibits gaming for anyone under 18. Age verification is required at registration.
For adults only
Our specialist team is available around the clock to help with any gaming-related concerns.
Register at 9db and play safely using our responsible gaming tools. Keep it fun, keep it in control.
Not for under 18s. Please play responsibly.