Privacy

9db Privacy Policy — Your data is safe with us

Protecting your privacy at 9db is our top priority. This Privacy Policy clearly outlines how your personal data is collected, used, and kept secure.

Last Updated: January 2026
Core Security Principles

How we protect your privacy

9db's Privacy Policy is built to international standards, with your data security ensured at every step.

SSL encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Third parties have no way of accessing your data.

Secure Data Storage

Your data is stored on secure servers with regular backups. Firewalls and monitoring systems are active to prevent unauthorized access.

Personal Control

You can view, correct, or request deletion of your personal data at any time. You have full control over your data.

Never Sold to Third Parties

9db never sells your personal data to advertising agencies or third parties. Your information is used solely to provide our services.

Identity Verification

Identity document information collected during the KYC process is used solely to meet legal obligations and is stored on encrypted servers.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. No marketing messages will be sent without your consent.

Section 1

Introduction & Applicability

9db Platform (https://9db.onl) is fully committed to protecting user privacy. This Privacy Policy clearly explains what information we collect, why we collect it, and how that information is used and kept secure.

By creating an account, browsing the site, or using any of our services, you agree to this Privacy Policy. It applies to all users in Bangladesh and any other regions where 9db operates.

We believe transparency is the foundation of trust. That's why 9db's Privacy Policy is written in plain, straightforward language — so you can easily understand what we do and don't do with your data.

Please Note

This Privacy Policy is provided in Bengali for your convenience. In the event of any conflict, the English version shall be considered definitive.

Section 2

What information we collect

9db collects your information in several ways. Below is a detailed breakdown of what data is collected and how:

Types of Information Example Methods of Collection
Identity Information Name, date of birth, national ID During Registration & KYC
Contact Information Email, mobile number When opening an account
Financial information Payment methods, transaction history Deposits & Withdrawals
Technical Information IP address, browser, device Automatically (log files)
Gaming Activities Betting history, game preferences While Using the Platform
Cookie information Session data, preference settings Via Browser Cookies

9db only collects information that is necessary to provide our services. No unnecessary or excessive data is collected. No sensitive information will be collected without your consent.

Section 3

How Your Information Is Used

9db uses the information it collects for specific, legitimate purposes only. Your data is never used in any way that violates this Privacy Policy:

  • Account management: To create, verify, and secure your account.
  • Transaction Processing: To process deposits, withdrawals, and other financial transactions.
  • Customer Service: To resolve your issues and respond to your queries.
  • Ensuring Security: To prevent fraud, money laundering, and illegal activities.
  • Legal obligations: To fulfill legitimate requirements from regulatory authorities.
  • Service Improvement: To improve the platform experience and quality of service.
  • Promotional Communications: Only to inform you of bonuses and offers with your consent.
Our commitment

9db never sells or rents your data to advertisers, data brokers, or any third parties.

Section 4

When and With Whom Your Information Is Shared

9db respects your privacy and only shares information in limited circumstances. Your data may be shared with third parties in the following cases:

  • Payment Providers: Bkash, Nagad, Rocket, and other approved payment gateways receive only the minimum information necessary to process transactions.
  • Identity Verification Services: Approved service providers for fulfilling KYC legal requirements.
  • Law enforcement agencies: Information may be disclosed in response to a valid court order or official government directive.
  • Technology Service Providers: Partners who assist with server hosting and platform operations, all bound by strict confidentiality agreements.
Important

All third parties we share data with are bound by strict data protection agreements and may only use the information for specified purposes.

Section 5

Cookies & Tracking Policy

The 9db platform uses cookies to improve your browsing experience. Cookies are small data files stored in your browser.

  • Essential cookies: Required for login sessions and security — cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: Anonymized data used to improve platform performance.
  • Marketing Cookies: Operated with your consent and can be disabled at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

Section 6

Data Protection Measures

9db uses industry-standard technology and practices to protect your data. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
  • Firewall & Intrusion Detection: Suspicious server activity is detected in real time.
  • Regular Security Audits: Periodic assessments conducted by an independent team of experts.
  • Data Backup: Regular encrypted backups stored in secure locations.
  • Trained Staff: Staff receive regular training to ensure compliance with the Privacy Policy.
Industry-Standard Protection

9db's security practices meet international data protection standards. That said, no online system can guarantee 100% security — so please make sure to keep your password strong.

Section 7

How Long Your Information Is Retained

9db retains your data only for as long as necessary. All information is kept while your account is active. After account closure, data may be retained for a specific period for the following reasons:

  • To meet legal obligations (typically 5–7 years).
  • Information required for dispute resolution.
  • In compliance with regulatory authority guidelines.

Once the retention period expires, your information is securely deleted or anonymized so that it can no longer be identified.

Section 8

Your data rights

As a 9db user, you have the following rights over your own data:

1
Right to Access Your Information

You can request a copy of the data 9db holds about you at any time.

2
Right to Rectification

You can request corrections if any of your data is inaccurate.

3
Right to Erasure

You may request the deletion of your account and data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You may request that the use of your information be restricted under certain circumstances.

5
Right to Data Portability

You can request a copy of your data in a structured, portable format.

6
Right to object

You can opt out of having your data used for marketing or profiling purposes.

To exercise your rights

To exercise any of your data rights, contact our support team. We will respond within 30 days of receiving your request.

Section 9

Protection of minors' data

9db strictly prohibits the use of its services by anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at registration, and additional identity verification may be requested in suspicious cases. If a minor's information is collected by mistake, it will be deleted immediately and the associated account will be closed.

A note for parents

If you believe your child has registered on 9db, please contact our support team immediately. We will take prompt action.

Section 10

Changes to the Privacy Policy

9db may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, advance notice will be sent to your registered email address.

Continued use of 9db after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Frequently Asked Questions

Frequently Asked Questions About Privacy

No, 9db never sells or rents your personal information to advertising agencies, data brokers, or any third parties. Your data is used solely to provide our services and meet legal obligations.

Yes, you can submit a request to delete your account and personal data. However, certain information may need to be retained for a specified period due to legal obligations. Contact our support team for full details.

Yes, all your payment information is secured with 256-bit SSL encryption. We use approved payment gateways such as bKash, Nagad, and Rocket, all of which maintain their own high security standards.

Yes, you can unsubscribe from marketing emails and notifications at any time. Go to your account settings to update your notification preferences, or use the "Unsubscribe" link at the bottom of any email.

Disabling essential cookies may cause issues with login and session management. However, turning off marketing cookies will not affect the platform's core functionality. You can manage your cookie preferences at any time through your browser settings.

For any privacy-related complaints or concerns, please contact our support team. You can email us at [email protected]. We will send an initial response within 7 business days of receiving your request.
Get started now

Read our Privacy Policy? Join with confidence.

Your data is completely safe at 9db. Register for free today and become part of Bangladesh's best online gaming platform.

Not for those under 18. Please gamble responsibly.

বাংলা